Deliver Better Live Chat Experience with Zendesk Chat Alternative
Engage your customers across all touchpoints with REVE Chat, a better Zendesk chat or Zopim alternative
AI ChatbotsGet your queries answered right when you need them. Scale up your business operations with chatbots with minimum cost and time.
Live EngagementGuide customers effectively in real time by viewing and identifying the exact problem. Deliver right solution reducing the total response time.
Omni channel supportUnify your customer communication channels under one platform to deliver an omni channel support experience to your customers.
Trigger proactive messages to your website visitors to convert them into potential prospects and transfer them to the right sales representative for further follow-up. Sales bots help to filter with a predefined questionnaire and send the qualify leads to your sales team.
Seamlessly engage with your app users with REVE Chat’s mobile SDKs for iOS & Android. Provide hassle free service on the go by engaging the customers within apps.
Guide your customers remotely in order to fill up a form or registration process successfully with the help of co-browsing and video chat. Provide your customers with remote support from anywhere without downloading any plugins.
Intelligent routingTransfer your customer chat requests automatically to the right support representative and engage them instantly. Routing the chats to the right agents lowers the response time and improves customer satisfaction.
Chat SDKIntegrate chat seamlessly inside your web, iOS and Android apps with REVE Chat’s SDK. Boost your user engagement with instant messaging and increase in app customer retention.
QueuingSet a wait time for incoming chats when all your agents are engaged to notify your customers. Manage your traffic volume effectively engaging the customers within the estimated wait time provided to them.
DepartmentsConnect your website visitors to the right departments for better performance. Distribute the customer chats smartly to reduce the response time and increase customer satisfaction.
Visitor AnalyticsGain insights about your website visitors such as geography, location, most visited pages, previous chat history. Analytics helps to trigger proactive messages to the visitors and improves sales conversions.
Widget customizationCustomize your live chat widget that matches exactly to your website branding. It helps customers to connect and interact with your website. Engage your website visitors with the right messages to convert them into potential customers.
Easy Setup. No Credit Card Required.
