Comments on: The Importance of Customer Feedback for Your Business https://www.revechat.com/blog/importance-of-customer-feedback/ Your customers' smile Tue, 30 Jan 2024 11:38:12 +0000 hourly 1 https://wordpress.org/?v=6.3.3 By: Suvashree Bhattacharya https://www.revechat.com/blog/importance-of-customer-feedback/#comment-41 Fri, 10 Apr 2015 07:11:32 +0000 https://www.revechat.com/blog/?p=220#comment-41 In reply to Suvashree.

Hello Parveen. Thanks a lot for your appreciation. With live chat software, either you can directly ask your customer about the feedback before you end the chat session. Apart from that, with this software, after every chat session, you can ask the customer to rate your service.

]]> By: Suvashree Bhattacharya https://www.revechat.com/blog/importance-of-customer-feedback/#comment-40 Tue, 17 Mar 2015 04:53:00 +0000 https://www.revechat.com/blog/?p=220#comment-40 Dear Rabiul. Thanks for liking our blogs. Keep visiting for more new posts!

]]> By: Suvashree Bhattacharya https://www.revechat.com/blog/importance-of-customer-feedback/#comment-39 Mon, 16 Mar 2015 00:39:27 +0000 https://www.revechat.com/blog/?p=220#comment-39 In reply to Swakat Osman.

Swakat,

The below link would give you a detailed analysis of live chat benefits for better customer feedback. This is especially true for the eCommerce industry.

https://freshdesk.com/general/customer-feedback-driving-sales-blog/

]]> By: Swakat Osman https://www.revechat.com/blog/importance-of-customer-feedback/#comment-38 Wed, 11 Mar 2015 12:26:22 +0000 https://www.revechat.com/blog/?p=220#comment-38 Do you have any data which can show that introducing customer feedback has increased certain % of sales for any specific industry?

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